Need Help? Call: 855-994-3703

How it works

Five steps from your first call to the problem being sorted. Nothing is charged until you have agreed to paid work.

  1. 1

    Call us or request contact

    Call 855-994-3703, or leave your number and a technician will call you back.

  2. 2

    We discuss the issue

    Tell us what is happening in your own words. There is no charge for this conversation.

  3. 3

    We review the suitable option

    We explain whether one-time support or annual scheduled care fits, or whether we are not the right people to help.

  4. 4

    You agree the scope and price

    Nothing paid begins until you have agreed what will be done, what it costs, and any remote access needed.

  5. 5

    You receive assistance

    For one-time support, we confirm the agreed issue is resolved with you before asking for payment.

About remote access

  • A remote session only ever starts with your explicit permission, for the session you agreed to.
  • You watch your own screen throughout and can end the session at any time.
  • This website does not scan your computer, and nothing here grants anyone standing access to it.
  • We help with software, operating-system, settings and connectivity problems. We do not repair or replace hardware.

Ready to talk it through?

The initial consultation and checkup is free, with no obligation to buy.

Call 855-994-3703 Request a Callback

Disclaimer: Oakstone Technologies LLC (Operating as OakstoneAssist) is an independent provider of remote computer assistance. We are not affiliated with, endorsed by, or sponsored by Microsoft, Apple, or any other third-party brands. All brand names and trademarks are used for descriptive purposes only. Users must approve all services and costs before any paid work begins.