Privacy Policy

At Oakstone Technologies LLC (Operating as OakstoneAssist), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

Information We Collect

We only collect information that is necessary to provide our services to you. This includes:

Contact Information: Your name, phone number, and email address provided during appointment booking or inquiries.
Service Data: Information about the computer issues you describe and the assistance we provide.
Technical Data: Basic information about your device and browser used to access our website.

How We Use Your Information

Your information is used solely for the following purposes:

To schedule and manage your service appointments.
To communicate with you regarding your requests and provide technical assistance.
To improve our services and website experience.
To comply with legal obligations.

Data Protection & Security

We implement robust security measures to ensure the safety of your personal information. We do not sell, trade, or otherwise transfer your personal data to outside parties. Your data is accessed only by authorized personnel strictly for service delivery.

Cookies

Our website uses basic cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some site features may be affected.

Disclaimer: Oakstone Technologies LLC (OakstoneAssist) is an independent third-party provider of remote technical support and is not affiliated with Microsoft, Apple, Google, or any other brand. Services are provided only with user consent, including remote device access. All services and fees are clearly explained and approved before work begins. We do not guarantee issue resolution and are not liable for any data loss or system issues.